TERMS & CONDITIONS

In this outline of conditions, the term “Company” means Osiwoo Safaris. The term “Client” means each paying customer of the Company. While we try to keep this page updated, during the booking process, you will receive Booking Terms & Conditions again. In the event of discrepancies, that copy will be the legally binding version.

 

 Price Variation

The Company reserves the right to increase all or any of the prices without prior reference to the Organizer in any of the following events:

(i)Official devaluation or revaluation of the local destination currency against the United States Dollar, the EURO, the Sterling Pound or the currency of the country in which the booking is made (if different);

(ii) Any statutory increase in taxes or other dues imposed by the local Governments or any officer or agent thereof;

(iii)Any local increase in the price of aviation fuel or motor vehicle fuel or any other increase in the cost of transport which forms part of the Services;

(iv) Any increase in the cost of accommodation or meals forming part of the Services;

(v) Any increase in entrance fees to national parks, national reserves and sanctuaries and any other entrance fees forming part of the Service;

(vi)Any other increase in the Company operating costs or cost of providing the Services which are beyond the Company control and which the Company has every reasonable effort to prevent.

Booking and confirmation

A deposit of 60% is required on booking and the balance to be paid not later than 2 months prior to commencement of services. Payment in full is required when bookings are made less than 2 months prior to commencement of services. Notwithstanding any prior confirmation of arrangements, the right is reserved not to execute tours if payment has not been received in accordance with foregoing.

 

Cancellation

In the event of cancellation or variation of services for whatever reasons the company shall be entitled to charge cancellation fees as set out hereunder:

Cancellations received between 60 days and 30 days prior to commencement of services shall be charged at 30% of the total cost of services.

Cancellation received between 29 days and 15 days prior to commencement of services shall be charged at 50% of the total cost of services.

Cancellation received between 14 days and 03 days prior to commencement of services shall be charged at 75% of the total cost of services.

Cancellations received within 48h or after commencement of services shall be charged at the full cost of services – 100%.

The liability to reimburse the Company for the cancellation fees, non-refundable booking fee, no-show fees, administration fee and the like shall in no way limit or restrict the general rights of the Company to collect damages for breach of Contract.

Non-payment by the date for commencement of services

In the event that the Company has not received payment in full by the Date for Commencement of Services then the Company reserves the right in its absolute discretion to withhold all or any of the Services and the Company shall be entitled to collect the outstanding payment from the Client direct and to recover from the Organizer all cancellation fees which they are entitled to charge as per para 6 above. The Company shall not be required to notify the Organizer, the Retailer or the Client prior to the date for commencement of Services that the Services or any part of the Services will be withheld.

Insurance

(i) The Company is insured against any legal liability which may arise out of injury or death to the Client in accordance with and to the extent required by the Laws of respective local destination.

(ii)The Company insurance does not cover illness, medical expenses, damage to or loss of baggage and consequential damages arising from any one of these or at all and the Organizer must advise Clients to effect their own insurance prior to their arrival in the local destination and such insurance to cover as a minimum, death, personal injury, medical expenses, damage to or loss of baggage and consequential damages arising in the event of any one of the foregoing.

Injury illness and other risks

The Company accepts no liability for the injury illness infection or death of a Client which is not covered by the Company insurance referred to in condition 8 above.

Loss of or damage to property

The Company accept no liability whatsoever for the theft of or other loss or damage to the property of any Client howsoever caused

Alteration Tours

The right is reserved to change any route or arrangements should conditions necessitate, to offer substitutes of equal value, or to accept the operation of any scheduled tour. The right is reserved to decline to accept or retain any person as member of any tour at any time, in which event an equitable amount will be refunded.

Camping Safaris

Prices for camping safaris per trip will depend on the number of people in your group. Maximum number in a 4 WD vehicle, excluding the Driver Guide, is Five. Since the main purpose of your journey is to admire the spectacular scenery, we arrange for every client to be next to a window and, where necessary, can arrange for an extended vehicle to ensure window seats for all.

Accommodation:

The Company reserves the right to substitute the hotels named in the itinerary, when absolutely necessary. Avoid unexpected accommodation changes by early booking to guarantee your first choice (minimum 60-40 days before the Safari).

Additional costs

Our safari packages includes all accommodation and meals while on safari, airport transfers, park fees and services of guides and drivers. It is customary to tip your Driver Guide, as well as the Cook or Camp staff if you are camping during your safari. You will also pay for your own beverages and personal items like laundry service and phone, and are responsible for any passport and visa fees. If you foresee indulging in the many delightful Tanzania souvenirs, budget accordingly!

Payment Preference:

All prices are quoted in US$ Dollars. We prefer payments by Wire Transfers through bank, which are subject to bank charges at the prevailing/current rate. Local currency can be accepted at the current dollar-buying rate

Other general sales agents

Any other duly appointed General Sales Agents are merely Agents for the Company and all contracts entered into by the Organizer shall be deemed to have been made directly with the Company. All contracts made other than directly with Company are subject to ratification by the Company.

Children policy

Children under the age of 12 sharing a room with two adults generally pay 50% – 70% of the rate quoted except on air, rail, safaris, adventure programmers or balloon safaris. Children under 7 are not permitted in any tree hotels and most tented camps. Some wildlife lodges and tented camps accommodate a maximum of 2 persons. Other restrictions may apply from time to time. Children rates are available on request.

Governing law

These terms and conditions shall be read and construed in all respects in accordance with the Laws of respective local destination’s government and the Company and the Organizer shall submit to the exclusive jurisdiction of the respective courts.